Hosted Blackberry Enterprise Server :: FAQ

1. What is the difference between Exchange and POP?
2. How do I contact technical support?
3. How do I migrate my email to HHFO Hosting?
4. What are Exchange's benefits?
5. Do you support wireless devices?
6. How long will it take to set up my service?

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1. What is the difference between Exchange and POP?
   POP email systems provide basic email. Beyond that, most include limited collaboration and communication tools; some include none.

   Exchange includes rich options not only for managing email, but also for managing calendars and contacts. All information can be securely and appropriately shared among users. For instance, users can schedule meetings, reserve conference rooms, create and post to public folders, and access corporate contact lists.

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2. How do I contact technical support?
   Check our technical support area for a complete set of contact information and solutions to common problems. You can also email support@hhfohosting.com for help and you will be contacted by one of our technicians.

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3. How can I migrate my email to HHFO Hosting?
   We have provided Exchange hosting since 2000 and is highly experienced in migrating email systems. We frequently migrate Microsoft Exchange and Lotus Notes systems - whether in-house or hosted elsewhere - to our hosted Exchange service. Read more information about migration .

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4. What are Exchange's benefits?
   Microsoft Exchange Server 2003 is the world's most popular business messaging platform. Benefits include:
   • Advanced messaging delivered on-demand. Associate your email account to your company or Web site. Get the same "look" and communication tools available to large enterprises - minus the associated overhead.
   • Company address book and contact manager. Provide employees with secure, centralized access to key contact information.
   • Public folders/file sharing. Documents and email can be centrally posted and easily shared.
   • Company calendar for group scheduling. Employees can maintain their own calendars, as well as check availability of coworkers, conference rooms and other resources to efficiently schedule meetings.
   • Task management. Enable employees to assign tasks to one another, facilitating collaboration or project milestone tracking.
   • Outlook Web Access (OWA). Provide employees with secure access to email, calendar and contacts from any Web-enabled device.

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5. Do you support wireless devices?
   Yes.  Blackberry supported devices are available with our Hosted Blackberry Enterprise Server service.

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6. How long will it take to set up my service?
   Setup is complete in minutes. Sign up now, and you'll experience the benefits of Exchange today.

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